These Terms & Conditions (“Terms”) apply to all services provided by Snapix Events (“Snapix Events,” “we,” “us,” or “our”) and to your use of snapixevents.com. By booking our services or using our website, you (“Client,” “you”) agree to these Terms.
1. Services
Snapix Events provides photo booth rentals, video booths, event photography, interactive experiences, brand activations, and related event services. The specific services, duration, add-ons, and pricing for your event will be outlined in your booking confirmation, invoice, or proposal. Any changes to the agreed services must be confirmed in writing.
2. Booking, Deposits, and Payment
Your event date is reserved only after we receive a non-refundable retainer of 50% of the total booking amount and issue a booking confirmation. Dates are not held without a retainer.
The remaining balance is due no later than 14 days before the event date. If the balance is not received by the due date, Snapix Events may treat the booking as cancelled and release the date.
All prices are in U.S. dollars and do not include applicable taxes, travel fees, venue fees, or other charges unless stated otherwise. Payments are made to Snapix Events and may not be transferred to another party or event without our written approval.
3. Cancellations and Rescheduling
All cancellations must be submitted in writing to info@snapixevents.com.
The retainer is non-refundable, as it secures your date and we turn away other bookings once it is reserved. If you cancel more than 14 days before the event, any payments made beyond the retainer will be refunded. Cancellations made within 14 days of the event are not eligible for a refund.
Events may be rescheduled once at no additional fee with at least 30 days’ written notice, subject to availability. The retainer will be applied to the new date, which must fall within 12 months of the original event date.
If Snapix Events must cancel your event for reasons within our control, we will refund all amounts paid for the affected services.
4. Client Responsibilities
To ensure a smooth event, the Client agrees to provide:
- A flat, level area of approximately 10 ft × 10 ft for most booths. Larger experiences, such as 360 booths, LED dance floors, and custom activations, may require additional space, which will be confirmed at the time of booking.
- A standard grounded power outlet within reasonable distance of the setup area.
- Safe and timely access to the venue for loading, setup, and breakdown, including any required venue approvals, parking, or insurance documentation.
- A covered, weather-protected area for outdoor events. We may pause or relocate service if weather creates a risk to guests, staff, or equipment.
Delays caused by the venue, the Client, or other factors outside our control may reduce operating time and will not reduce the fees owed.
5. Conduct and Equipment
Our equipment remains the property of Snapix Events at all times. The Client is responsible for any damage, loss, or theft of equipment caused by the Client or their guests, other than normal wear and tear.
Our staff may pause or end service if guests behave in an unsafe, abusive, or inappropriate manner, or if equipment is misused. No refund will be issued in these cases.
6. Photos, Video, and Image Rights
Photos and videos captured at your event will be shared with you as described in your booking. Snapix Events may use event photos and videos for marketing, portfolio, and social media purposes unless you request otherwise in writing before the event.
The Client is responsible for informing guests that photos and videos may be taken and shared. Snapix Events is not responsible for how guests use or share images they receive.
7. Limitation of Liability
Snapix Events will make every reasonable effort to deliver services as agreed. If we cannot deliver a service due to equipment failure or other issues within our control, our liability is limited to a refund of the amount paid for the affected service.
Snapix Events is not liable for indirect, incidental, or consequential damages, including loss of enjoyment, loss of business, or emotional distress, arising from the use of our services.
8. Force Majeure
Snapix Events is not responsible for failure or delay in performance caused by events beyond our reasonable control, including severe weather, natural disasters, power outages, government restrictions, illness, accidents, or other emergencies. In such cases, we will work with you to reschedule or provide an appropriate alternative.
9. Intellectual Property
All content on snapixevents.com, including text, graphics, logos, photos, videos, and designs, is the property of Snapix Events or its licensors and may not be copied, reproduced, or used without our written permission.
Custom designs, overlays, and templates created for your event remain the property of Snapix Events unless otherwise agreed in writing.
10. Privacy
Your personal information is collected and used as described in our Privacy Policy. By using our website or services, you agree to the collection and use of information in accordance with that policy.
11. Changes to These Terms
Snapix Events may update these Terms at any time. Changes take effect when posted on this page. The Terms in effect at the time of your booking will apply to that booking.
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes will be resolved in the state or federal courts located in Texas.
13. Contact Us
If you have any questions about these Terms, please contact us:
Snapix Events
12999 Murphy Rd Suite M2, Stafford, TX 77477
Phone: (713) 364-6113
Email: info@snapixevents.com